As you probably know, image is everything in business, especially in the digital world we live in today
and in this short article, we take a look at how you can project a winning image with your business.
What is a virtual receptionist?
A virtual receptionist is located in a call centre somewhere, qualified and experienced, she is fully
briefed on client business and act in every way as she would if she was in your office. Calls are
automatically relayed to the remote receptionist and the caller would be unaware of this. When you
hire a Filipino virtual assistant, all calls are professionally answered within 5 seconds and they can
handle many tasks, such as messaging and forwarding calls to relevant departments. Any task that a
regular receptionist can do, your virtual assistant can also do.
Typical tasks performed
When you hire a virtual assistant, they can handle the following:
● Handle all incoming calls, forward as requested and message taking.
● Prepare digital records.
● Book travel and accommodation.
● Manage a contact list.
● Carry out market research.
● Schedule meetings and manage calendars.
● Manage internal staff communication.
● Prepare invoices, bills, receipts and reports.
This allows you to streamline your processes and with dependable services from remote providers, you
can be sure of excellent customer support. Services are affordable and you are creating a winning image
that will not go unnoticed.
Cost-effective solutions
The cost of living in the Philippines is low when compared to Australia, which means attractive rates that
all businesses can afford. You can set up the system so that the remote receptionist answers calls then
forwards them to your mobile number, which keeps you informed. Click here for strategies to reduce
loan payments.
Customer service
Many businesses offer a comprehensive customer service and this can drain an organisation’s resources;
not so when you engage the services of a Filipino virtual call-handling provider. The services are
affordable and no special hardware is required; in fact, the outsourcing agency can facilitate a free trial,
which allows you to experience the service for yourself.
Virtual business address
As well as having a professional receptionist handle incoming calls, you can obtain a registered business
address in Sydney CBD, which is about as good as it gets! A registered address (with corresponding
phone number) in the top area of the city with professionally handled call answering, you are projecting
a winning image and people like to do business with winners.
If you would like to explore the potential that virtual services offer, talk to a leading Australian
outsource agency and they have all the solutions. They connect you with the best remote virtual service
providers, bringing you a prestigious set up that says a lot about you and your company. Many small
businesses are already enjoying these services and you can join them.
